Terms of service

Welcome to Vishala Shopping Mall. These Terms of Service ("Terms", "Terms & Conditions") govern your access to and use of our website, products, and services. By accessing, browsing, or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website and services immediately.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements under applicable laws.
  • All information provided by you is accurate and complete.

2. User Accounts

Certain features of our website may require you to create an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities conducted under your account.

You agree to notify us immediately if you suspect any unauthorized access or security breach related to your account.

Vishala Shopping Mall shall not be liable for any loss resulting from unauthorized use of your account.

3. Products & Services

We make every effort to accurately display our products, descriptions, pricing, and images.

However, we do not guarantee that:

  • Product descriptions are completely error-free.
  • Colors displayed on your device accurately reflect the actual product.
  • All products will remain available at all times.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

By placing an order, you agree that:

  • Payment information provided is valid and accurate.
  • You are authorized to use the selected payment method.
  • Payment must be completed before order processing begins.

We reserve the right to:

  • Correct pricing errors.
  • Refuse or cancel orders due to incorrect pricing.
  • Refuse suspicious or fraudulent transactions.
  • Cancel orders where payment verification fails.

5. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation.

Receipt of an order confirmation does not constitute acceptance of the order.

We reserve the right to cancel or refuse orders for reasons including:

  • Product unavailability
  • Pricing inaccuracies
  • Payment issues
  • Suspected fraud
  • Violation of these Terms

Orders may only be cancelled before dispatch. Once shipped, orders cannot be cancelled.

6. Shipping & Delivery

Shipping and delivery services are subject to our Shipping Policy.

Delivery timelines provided are estimates and may vary due to circumstances beyond our control, including:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Transportation disruptions
  • High seasonal demand

Vishala Shopping Mall shall not be liable for delays caused by third-party logistics providers.

7. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return, Refund & Exchange Policy.

Customers are encouraged to review the policy carefully before placing an order.

Approval of return or refund requests remains subject to compliance with the stated policy conditions.

8. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Logos
  • Product Images
  • Designs
  • Graphics
  • Videos
  • Text Content
  • Website Layout
  • Trademarks

is the exclusive property of Vishala Shopping Mall or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit any content without prior written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Violate applicable laws or regulations.
  • Interfere with website functionality.
  • Attempt unauthorized access to our systems.
  • Upload malicious software, viruses, or harmful code.
  • Engage in fraudulent transactions.
  • Infringe intellectual property rights.

Violation of these provisions may result in immediate termination of access.

10. Disclaimer of Warranties

Our website and services are provided on an "As Is" and "As Available" basis.

To the maximum extent permitted by law, Vishala Shopping Mall disclaims all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy of information
  • Non-infringement
  • Availability of services

We do not guarantee uninterrupted or error-free access to the website.

11. Limitation of Liability

To the fullest extent permitted by law, Vishala Shopping Mall shall not be liable for:

  • Direct damages
  • Indirect damages
  • Incidental damages
  • Special damages
  • Consequential damages
  • Loss of profits or data

arising from the use or inability to use our website, products, or services.

12. Indemnification

You agree to indemnify and hold harmless Vishala Shopping Mall, its directors, employees, affiliates, and partners from any claims, liabilities, losses, damages, or expenses arising from:

  • Your use of the website
  • Violation of these Terms
  • Violation of any applicable laws

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

14. Termination

We reserve the right to suspend or terminate your access to our website and services at any time, without prior notice, if:

  • You violate these Terms.
  • We suspect fraudulent activity.
  • Your conduct harms our business, customers, or systems.

15. Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Telangana, India.

16. Changes to Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page along with the revised effective date.

Continued use of the website following updates constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Vishala Shopping Mall

Phone: +91 96667 01070 / +91 99933 31610

Email: vishalashoppingmallsrcl@gmail.com

Our support team will be happy to assist you.